Director of Service Delivery

Location: London Salary: £115-125K + 30% bonus
Sector: Telecoms / Media / Technology Specialism: M&A / Corporate Development, Operations / Change / Transformation, Strategy
Type: Permanent Contact: Greg Limb

A Private Equity backed, world-leading technology business, partnering with some of the most influential cloud providers.


- Commercial Director level role

- Accountable for 6 direct reports

- Responsible for leading, facilitating and improving their capability to deliver support to their customers.

- This role requires the demonstration of leadership and engagement of colleagues, innovative thinking, complex problem solving both internally and up to C level relationships with customers.

- Work in close collaboration with all other functional Support leaders.

- Be a collaborative partner with other departments internationally to deploy and optimize new solutions to achieve growth targets.

- Our client is looking for strategic individuals to stretch and grow this capability.


•          Strategy consulting and commercial experience.

•          Solid technical management experience responsible for large teams.

•          Excellent understanding in various technologies.

•          Track record in delivering on a customer service model.

•          Track record of growing functional capability in line with business plans.

•          Has led large scale customer accounts internally and externally facing.

•          Leader of people.

•          Operated with C-level engagements.