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  • Location:

    United Kingdom

  • Sector:

    Consumer Markets

  • Job type:


  • Salary:


  • Contact:

    Imogen Seear

  • Specialism:

    Operations / Change / Transformation


Our client is one of the UK’s leading consumer businesses, an iconic household name which has enjoyed great successes over its 55 year history as a leading multi-site operator with a strong and growing presence in Delivery and Retail channels. Having recently received significant new private equity funding, it is about to embark on a significant transformation journey with a newly assembled, world-class Executive Leadership Team. The investors firmly believe in the business’ potential given its outstanding band equity and multi-channel leadership position within the UK Hospitality segment. 


Our client is seeking an experience Chief Transformation Officer / Transformation Director to support the senior management team and shareholders in leading the company as it embarks on the next stage of its growth journey, through to a success exit. The successful candidate will be a highly visible member of the company’s management team, responsible for driving the transformation agenda across the business, aligning the entire organisation with the key initiatives, and ensuring effective and successful implementation of our client’s value creation roadmap.  
The new CTO/TD will be responsible for managing a rapid and sustainable transformation in a dynamic PE-backed business with a new management team and mandate for change. Key responsibilities will include:
- Overseeing the delivery of a full-potential transformation of the group – driving growth through a wide range of levers and capturing cost reduction and operational efficiency improvement opportunities
- Setting up and guiding a Transformation Office that will serve as the nucleus for managing the portfolio initiatives 
- Maximising the value captured from the commercial and operational performance improvements
- Acting in a “challenge and support” role vis-à-vis the initiative owners, helping them deliver the targeted results
- Managing the change programme and diffusing any potential challenges to the plan quickly and effectively
-Tracking of the performance of the Transformation plan in real time and making necessary adjustments along the way to realise medium and long term performance improvements
- Playing a major role in the organisational and culture change management, facilitating and leading effective, clear and timely communication across the entire organisation and with relevant internal and external stakeholders
- Providing support to Finance, HR, Operations, Commercial and IT leaders, enabling them to build and lead capable, dynamic, results driven functions
- Understanding the inherent value in the business and helping the company’s leadership team maintain value-creation focus at all times moving to increase general business planning as the role matures
- Playing a leading role in supporting the business through the exit process


-Mix of consulting and operational experience, ideally the former from a tier 1 strategy consulting firm and latter gained in a portfolio company of a private equity sponsor
- Senior level industry experience working in multisite leisure, hospitality, retail or consumer services sectors
- Experience delivering against ambitious value creation agendas, ideally including elements of; i) operational transformation/excellence; ii) commercial excellence/channel strategy/pricing; iii) procurement/sourcing; iv) product development/product launch; v) other multi-site restaurant/retail initiatives
- Demonstrable track record of driving the change agenda within PE owned businesses and achieving substantial EBITDA growth and cash impact through transformation
-Track record of operating at a senior level within organisations delivering against a substantial change agenda, which has led to increased pace, accountability, drive and focus
- Commercial mindset with a proven ability to deliver bottom line growth
- A self-starter, with strong problem-solving and execution skills
- Attentive, hands-on, and willing to get into the details of the organisation
- Results orientated with the ability to make things happen quickly
- Posses personal drive, high-energy and ability to work effectively in a fast-paced, entrepreneurial environment with lean corporate infrastructure