ROLE:
Responsibilities Include:
Strategy
Provide strategic insights and thought leadership to support strategy development at country and regional levels
Quickly assess the state of the business, learn the key economic drivers and formulate a compelling strategic plan working alongside commercial and functional stakeholders
Conduct ongoing assessments of the industry and competitive landscape, identify key trends impacted the business, and characterize associated opportunities for growth and/or risks for the business
Partner with business development and commercial teams to identify potential acquisition opportunities, providing formal quantitative and qualitative analytical decision support
Transformation Program Management
Lead the planning, development and execution of a portfolio of projects including project scoping, team roles set-up, delivery workplan, reporting, governance and decisions-making processes, progress tracking, risk and issues resolution
Track and report on project performance, providing real-time, comprehensive view of all projects
Provide critical input to country/ regional/ global teams to ensure timely project completion and delivering on desired business objectives and results
Partner with our businesses and functions to deeply understand the ‘as is’ and ‘to be’ states to the level of being able to identify linkages to cross-functional process interdependencies and systems to ensure design of fully integrated process solutions
Advocate for change in business process redesign with clear identification of change impact, action plans to assist user teams through the change process successfully
Primary contact point for global programs such as: CX Program, Global Intake Process
Project Leadership
As needed, lead own projects and establish subject matter expertise in a variety of domains relevant to Commercial Operations and General Management
REQUIREMENTS:
3-5 years of management consulting experience at a top-tier firm
Proven track record in portfolio management with demonstratable and quantifiable results (P&L impact, process KPI improvements)
Experience in change management communications including planning, process mapping and deployment of tools and techniques
Experience in Program Management Office
Strong project and change management principles
Understanding of Lean and Agile methodologies is a plus
Experienced in budget development and management, with demonstrated ability to bring multiple projects in on time and on budget
Excellent Word, Excel, PowerPoint and MS Project