Technology Audit & Transformation Plan – UK Insurance Broker
The Project
IT audit and transformational plan to prepare for acquisition. The IT capability of the business was central to the valuation of the company.
The Problem
The insurance industry is rapidly digitising. Brokers that have mastered digital channels are gaining market share in every segment. Consera was engaged by a niche challenger broker that had mastered the web digital channel to prepare for acquisition. The objective was to ensure the client’s digital platform and digital capabilities were attractive to potential buyers.
Audit Scope
Customer-facing application architecture
Technology platform
IT organization and staffing
Exposure to critical employees
Technology process
Technology tools
IT infrastructure
IT security
Intellectual property (IP) of the systems and system delivery function
Outcome
The Broker used the audit – after implementing the proposed improvements – to increase the value of the company. The resulting acquisition was a success, much to the satisfaction of the seller.