Technology Audit & Transformation Plan – UK Insurance Broker
IT audit and transformational plan to prepare for acquisition. The IT capability of the business was central to the valuation of the company.
The insurance industry is rapidly digitising. Brokers that have mastered digital channels are gaining market share in every segment. Consera was engaged by a niche challenger broker that had mastered the web digital channel to prepare for acquisition. The objective was to ensure the client’s digital platform and digital capabilities were attractive to potential buyers.
Customer-facing application architecture
IT organization and staffing
Exposure to critical employees
Intellectual property (IP) of the systems and system delivery function
The Broker used the audit – after implementing the proposed improvements – to increase the value of the company. The resulting acquisition was a success, much to the satisfaction of the seller.